Delivery, terms and conditions

Privacy protection:

For the purpose of order processing and customer care process we use your personal data.

Discretion, confidentiality and the strict observance of the applicable data protection provisions are self-evident for us.

 

Discreet Billing and Packaging

Your privacy is of the utmost importance to us. Our delivery service is 100% discreet. All orders are shipped in plain packaging. The name sm-toys will not be displayed anywhere on the packaging. No reference to the items contained in the parcel will be found on any of our outer packaging.

Delivery time: 3-10 working days - Europe, 10-20 days - rest of the world

The shipping cost is 12 pounds (Europe) - 25 pounds (rest of the world)

Payment:

1. PayPal

2. Bank Transfer

Transfer details:

Recipient: F.H.U. BERTOL, ul. Polna 6/9, 88-200 Radziejow, Polska

Bank name: ING Bank Slaski S.A. o/Wloclawek

Account number: PL41105019791000009096465373

Swift Code: INGBPLPW

 

Conditions of Use

General terms and conditions

1. Prevalence
Our Terms and conditions govern the contractual terms for all our customers. Deviating conditions of the purchaser have no validity.

2. Consummation of the contract
Your order is authoritative.

3. Instruction on the Right of Withdrawal for the Consumer

Right of Withdrawal for the Consumer

Purchasers who are Consumers, are entitled by applicability of the regulations for distance contracts to a right to revoke the contract on condition of the following instructions:

Purchaser may revoke the order within a revocation period of two weeks (14 days) without further specification of reasons in written form (e.g. letter, or e-mail) or by returning the good(s) - if the good(s) are/is abandoned before the expiry of this period. The revocation period does not start before the reception of this instruction and the receipt of the good(s) (in case of the recurring delivery of congeneric goods the revocation period does not start before the receipt of the first partial delivery of the goods) and the fulfilment of the information requirements provided in Act of March 2, 2000. the protection of certain consumer rights and liability for damage caused by a dangerous product. Punctual dispatch of the revocation or the good(s) suffices as compliance with the time limit. The revocation must be declared to:

F.H.U. BERTOL, ul. Polna 6/9, 88-200 Radziejow, Polska / Poland

Tel: +48 502241114

E-Mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

Consequences of the Revocation

In case of an effective revocation, any performance received by one party is to be returned to the respective other, as are benefits derived from such performance, e.g. interest. If Purchaser cannot return the good(s) received in whole or in part, of if Purchaser can only return the received good(s) in a deteriorated state, Purchaser must pay compensation for value insofar. There is no obligation to pay compensation for value if the sole cause of deterioration of the good(s) received was the inspection of the respective good(s), as would have been possible in a retail shop. For the rest, Purchaser can avoid paying compensation for value in respect of deterioration in the good(s) as a result of their/its proper use, if Purchaser does not use the good(s) the way Purchaser uses Purchaser’s own property and refrain from doing anything that would curtail the value of the good(s). Goods that are transportable in parcel(s) are to be returned to the seller at seller’s risk. If the good(s) delivered correspond to the good(s) Purchaser ordered and the value of the order does not exceed Forty Euros (40.00 EUR) or in case of a higher value of the order Purchaser has not paid the purchase price or a contractually accorded instalment at the time of the revocation, Purchaser must bear the costs of the return. In all other cases the costs of the return will be borne by the seller. Good(s) that are/is not transportable in parcel(s) will be retrieved by the seller. Obligatory refunds of payments must be made by Purchaser within 30 days after sending the revocation or returning the good(s), by the seller within 30 days after receipt of the revocation or the good(s).

Special Notes

The right to cancel does not apply to orders for goods made ​​to your special requests (special) or were clearly tailored to personal needs or are not by their nature are suitable for return shipment.


End of the Instruction 
on the Right of Withdrawal for the Consumer


4. Subject to change of prices, products and delivery
We reserve the right not to accept an order as well as not to execute a order in case the item is not available. In this case we notify you immediately and refund your payment.

5. Age of consent
With his order the customer confirms his age of consent.

6. Retention of title
The delivered good is our property until full payment regardless of the expiry of the opposition period.

7. Defects in the goods
Should a delivered item be faulty we will put things right immediately, under the statutory provisions. Please do not hesitate to contact us.

9. Choice of Law/Jurisdiction
Only the law of the Republic of Poland.


Radziejów, December 22th 2012